Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Zonemarket make use of THE Courier GUY for all our deliveries to our customers. Upon checkout you can choose the courier delivery option that you would like to make use of. With our direct plugin integration you will not pay more for your delivery.

You can also make use of our ZoneMarket Pick Up Points should you rather want to pick your parcel at a time that suits you. Please note normal courier delivery as system will still apply. Parcel must be picked up by you within 3 days from relevant courier guy kiosk or courier guy depot office.

How Long Will it Take To Get My Package?

Our Major Centres:• JOHANNESBURG • DURBAN • CAPE TOWN • PORT ELIZABETH • EAST LONDON • GEORGE • BLOEMFONTEIN

Delivery Time Frame: 2 to 3 working days

Regional Areas: 3 – 5 working days

Outlaying Areas: 5 – 7 working days

 

How Do I Track My Order?

You can track your order directly on the courier’s tracking website at https://www.thecourierguy.co.za/tracking_home.php  .

or from our tracking menu on our website or your account.

Do I Need A Account To Place Order?

You can place a order without opening an account on our website but we suggest that you open an account to make it easier for your next order with us.

FAQ Other and Payment Options

What Shipping Methods Are Available?

Direct to door or from any of Zonemarkets Pick up Points available country wide.

How Long Will it Take To Get My Package?

Main Center: 2-3 working days

Regional Areas: 3 – 5 working days

Outlaying Areas: 5 -8 working days

How Do I Track My Order?

You can track your order directly from our website via the tracking option or via tracking option from our account page.

How Do I Place an Order?

Once you decided on the item that you want to order, you click on the add to cart button. Follow the on screen instructions.

Please enter your correct shipping details to receive accurate price quote for your delivery.

How Should I to Contact if I Have Any Queries?

Should you have any queries before placing a order or after a order has been placed. Email:sales@zonemarket.co.za or whatsapp 082 709 04873

Do I Need an Account to Place an Order?

You can check out as a guest but for future orders it will be easier to open a account on our website.

Is my payment information secure?

Yes, we make use of Payfast for all our online processing. You can also pay us directly via normal EFT.

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